The client requires a secure, scalable, and customizable communication platform to facilitate one-to-one and group audio, video, and text interactions. The system must support pay-per-minute or pay-per-session billing, integrate seamlessly with online payment gateways, and comply with industry-specific security standards such as HIPAA, all while maintaining infrastructure flexibility and platform independence.
A mid-sized enterprise offering remote consultation, training, or corporate communication services seeking secure, customizable communication solutions with integrated billing.
The new communication platform is expected to provide a secure, flexible, and cost-effective solution for remote consultation and training sessions, leading to improved client trust and expanded market reach. The system aims to support thousands of concurrent users, ensure compliance with industry standards, and integrate seamlessly with existing infrastructure, ultimately enhancing revenue streams through monetized communication capabilities.