Development of a Advanced Benchmarking and Analytics Dashboard for Healthcare Nursing Performance Evaluation

The client faces difficulties in efficiently analyzing survey data related to nursing performance, onboarding, training effectiveness, and mentorship impact, due to outdated dashboards built with Angular and Tableau that demand high development effort, lack visual appeal, and incur high maintenance costs. There is a need for more seamless, secure, and scalable analytics tools that enable comprehensive benchmarking across institutions to support strategic decision-making.

A large healthcare performance improvement organization serving acute care, ambulatory care providers, and academic medical centers, aiming to enhance nursing onboarding, performance, training, and mentorship through advanced analytics.

• Implement a modern, integrated analytics dashboard to streamline visualization and analysis of nursing survey data.
• Enable benchmarking of nursing performance across comparable healthcare institutions at local and regional levels.
• Improve operational efficiency by reducing development and maintenance effort through advanced BI tools.
• Enhance data security and integration within the existing Microsoft-centric technology environment.
• Support real-time, customizable, and stakeholder-specific analytics for executive, HR, and clinical leadership.

• Data ingestion pipeline from Azure SQL database containing survey responses, including standard (e.g., CaseyFink) and custom questionnaires.
• Automated data transformation workflows using Azure Data Factory to prepare data for analysis.
• Development of interactive, customizable dashboards for performance visualization within Power BI, supporting stakeholder-specific views.
• Embedding of dashboards into existing Angular-based web applications for seamless user experience.
• Role-based access controls to ensure data security and compliance.
• Support for benchmarking against peer institutions within same state and neighboring state.

• Azure Data Factory for data processing
• Azure SQL Database for centralized data storage
• Existing web application (Angular-based) for embedding dashboards
• Security and authentication services for role management

• System scalability to support increasing data volume and user base
• Dashboard responsiveness for real-time performance analytics
• High security standards, including encryption and role-based access
• Streamlined CI/CD process for rapid deployment and updates
• Error reduction and system reliability through automation and standardized workflows

The implementation of this advanced benchmarking and analytics dashboard is expected to significantly improve healthcare institutions' ability to evaluate nursing performance against peers. Anticipated benefits include enhanced competitor analysis, tailored performance assessments, and operational efficiencies leading to cost savings. The system aims to support faster decision-making, reduce maintenance efforts, and increase data accuracy, thereby empowering clients to achieve higher standards of healthcare delivery and workforce development.