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The client's existing 'Quit Smoking With Bella' chatbot, successful within a mobile application, lacked accessibility through voice-activated virtual assistants like Amazon Alexa. The inability to implement continuous, real-time voice communication with a third-party chatbot necessitated a creative workaround using trigger words and pre-defined responses to enable Alexa users to interact with the smoking cessation guidance.
A company focused on developing and deploying digital health solutions, including mobile applications and voice assistant integrations to support behavioral change.
Integrating the 'Quit Smoking With Bella' chatbot with Amazon Alexa will significantly expand the reach and impact of the program. It will provide a more convenient and accessible way for individuals to access smoking cessation support, potentially leading to increased engagement, improved user outcomes, and enhanced brand visibility for Inpel Corporation.