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Custom WordPress Website Development for Restaurant Chain

bilberrry.com

Food & Beverage

Challenges with Existing Website

Taco Time Northwest's previous website lacked key functionalities: difficulty for customers to find nearby locations, a cumbersome online ordering process, limited access to rewards account information, and an inefficient job application system. The existing platform did not adequately support their evolving business needs.

About the Client

Taco Time Northwest is a regional restaurant chain specializing in Mexican cuisine, seeking to enhance customer experience and operational efficiency through a modernized online presence.

Project Goals

Develop a user-friendly location finder for nearby Taco Time restaurants.
Implement a seamless online ordering portal for customers.
Provide easy access to customer rewards account information.
Enhance the online job application process.
Create a uniform ordering portal for store managers.

Functional Requirements

Interactive map-based location finder
Online ordering with customization options
User account management for rewards program
Online job application form
Secure manager login and ordering interface

Technology Preferences

WordPress

Custom PHP development

Required Integrations

Payment gateway integration (e.g., Stripe, PayPal)
Point of Sale (POS) system integration (for order processing)
CRM system integration (for rewards program)

Non-Functional Requirements

Scalability to handle peak order volumes
High website performance and fast loading times
Secure data storage and transmission
Responsive design for optimal viewing on all devices

Expected Business Impact

A modern, user-friendly website will improve customer satisfaction, increase online orders, streamline operations, and enhance the efficiency of the job application process. This will lead to increased revenue, improved brand image, and reduced operational costs.