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Existing off-the-shelf MSDynamics solution required extensive manual workarounds, caused scheduling conflicts due to complex NYC regulatory requirements, and lacked integration with Department of Buildings systems. Reliance on Google Sheets and paper documentation created data silos and compliance risks.
Full-service elevator and escalator consulting agency conducting 6,000+ annual inspections across NYC
Streamlined scheduling reduces administrative overhead by 45%, automated compliance checks eliminate 90% of manual verification work, and centralized data management improves audit readiness. System integration with DoB reduces reporting errors by 75% while enabling 20% faster inspection turnaround times.