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Custom Digital Asset Management System with Integrated CRM for Scalable eLearning Platform

spiralscout.com

Education

eCommerce

Key Challenges

Rapid growth of digital asset repositories caused performance bottlenecks, fragmented CRM systems hindered subscription management and customer retention, and lack of intuitive sales tools reduced team efficiency in tracking customer interactions and preventing churn.

About the Client

A leading provider of eLearning templates and custom digital training solutions seeking to scale operations through advanced content management and customer relationship systems.

Project Objectives

Develop a scalable Digital Asset Management (DAM) system for efficient content storage and retrieval
Implement integrated CRM and subscription management features
Create an intuitive sales dashboard with real-time analytics
Enable automated content distribution for global eLearning delivery

Core System Requirements

High-performance DAM with Elasticsearch and MongoDB integration
Subscription tracking with automated renewal alerts
Real-time customer interaction dashboard
Automated content categorization and search functionality
Payment gateway integration for subscription billing

Technology Stack

Elasticsearch

MongoDB

PHP7

MySQL

HTML5/CSS3

LESS CSS preprocessor

SphinxSearch

System Integrations

CRM platform integration
Payment processors (PayPal, USAePay)
Subscription management APIs
User analytics tools

Performance Requirements

Horizontal scalability for asset repository growth
Sub-second search response times
High-availability architecture
Role-based access control for security
Cross-platform compatibility

Expected Business Impact

Enables seamless management of millions of eLearning assets, improves sales team efficiency through automated workflows, enhances customer retention with intelligent subscription management, and supports exponential business growth through optimized content delivery infrastructure.