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Custom Billing CMS Development for Energy Distribution Client

wezom

Energy & natural resources

Challenges with Legacy Billing System and Data Security Compliance

Existing system lacked flexibility to adapt to evolving business needs, suffered from complex UI/UX, insufficient data control, and non-compliance with international security standards. Critical need for workflow automation and strengthened data protection measures.

About the Client

Energy distribution company serving over a million users requiring secure, automated billing solutions

Strategic Objectives for Billing System Modernization

Reduce manual operational workloads through automation
Achieve 30% infrastructure cost savings
Ensure full data ownership and compliance with ISO 27001/GDPR
Eliminate third-party platform dependencies
Improve system scalability and adaptability

Core System Functionalities and Key Features

Real-time workflow automation engine
Role-based access control (RBAC)
API-first integration architecture
Self-hosted billing automation module
Intuitive UI/UX with 50% reduced onboarding time
ERP/CRM/payment gateway integrations

Technology Stack Requirements

Microservices architecture

Docker/Kubernetes containerization

AES-256 data encryption

Cloud-native deployment

System Integration Requirements

Enterprise Resource Planning (ERP) systems
Customer Relationship Management (CRM) platforms
Payment gateway services

Critical Non-Functional Requirements

High availability cloud deployment
ISO 27001/GDPR compliance certification
Horizontal scalability for future growth
Real-time data processing performance
Advanced cybersecurity protections

Expected Business Impact of Billing CMS Implementation

Anticipated 80% reduction in manual workflows, 30% infrastructure cost savings, and 25% operational expense reduction. System will enable complete data ownership, 100% third-party dependency elimination, and 40% improvement in operational efficiency through automated processes.