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Custom B2B eCommerce and Order Management Platform Development

miquido.com

Manufacturing

Business services

Challenges with Legacy Systems and Distributor Collaboration

EkoOkna faces challenges with fragmented legacy systems that hinder operational efficiency, integration between production planning, procurement, and sales, and effective collaboration with its extensive distributor network. The existing systems lack a unified interface for distributors to manage orders, access product information, and track deliveries, leading to inefficiencies and support overhead.

About the Client

EkoOkna is a leading joinery manufacturing company with over 25 years of experience, seeking to modernize its operations and enhance customer engagement through digital transformation.

Project Goals

Develop a unified custom B2B eCommerce and order management platform (Eko4U) to streamline order processing.
Enhance operational efficiency by automating processes in procurement, inventory management, and order fulfillment.
Improve collaboration with distributors by providing a self-service portal for order management and access to critical data.
Integrate existing legacy systems with the new platform to ensure seamless data flow.
Enable scalable growth by providing a flexible and adaptable platform that can accommodate future business needs.

Functional Requirements

B2B eCommerce storefront with product catalog and configuration capabilities
Order management system with order tracking and status updates
Inventory management system with real-time stock visibility
Production planning and scheduling module
Customer management system with customer profiles and order history
2D/3D product configurator
Reporting and analytics dashboard

Preferred Technologies

React

React Hook Form

TypeScript

Java

Kotlin

React Native

Playwright (Java)

Prettier

Required Integrations

Existing ERP System
Existing CRM System
Shipping Carrier APIs

Non-Functional Requirements

Scalability to handle increasing order volumes
High performance and responsiveness
Robust security measures to protect sensitive data
Reliability and availability

Expected Business Impact

The implementation of Eko4U is expected to result in a significant increase in order volume (over 1600% as seen in the case study), improved operational efficiency, enhanced distributor satisfaction, and increased revenue growth. The platform will streamline processes, reduce manual effort, and provide valuable insights into business performance.