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Existing web-based system lacked mobile optimization, creating usability issues for healthcare professionals relying on smartphones/tablets. Technical limitations hindered seamless integration with mobile platforms, while strict HIPAA compliance requirements and the need for real-time insurance data validation remained unmet.
Service for proactive coverage tracking in long-term care facilities, specializing in insurance eligibility verification
Expected 40% reduction in claim denial rates through proactive coverage tracking, 60% improvement in mobile user satisfaction scores, and 25% increase in operational efficiency for long-term care facilities through streamlined eligibility verification workflows while maintaining full regulatory compliance.