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Connected Ticketing & Mobile App Development for Public Transportation

edvantis.com

Government

Logistics

Public Services

Outdated Ticketing System and Need for Modernization

SL's existing ticketing device and application are outdated, hindering efficiency and passenger experience. There's a need to replace the old system with a modern, connected solution that integrates with existing infrastructure and meets evolving technological requirements for a sustainable transport system.

About the Client

Publicly owned transit company providing land transportation services in Stockholm County, serving over 2.8 million passengers daily.

Key Project Goals

Replace the existing ticketing device and mobile application with a new, Android-based solution.
Maintain all existing functionalities of the old ticketing system in the new application.
Integrate with the existing SL Access infrastructure.
Improve the overall passenger and conductor experience.
Meet all relevant government requirements for public transportation ticketing.

System Functionality

Cash handling (acceptance, change dispensing)
E-ticketing validation (scanning, verification)
Transport card validation (reading, verification)
Real-time data synchronization with SL Access
User-friendly interface for conductors
Reporting capabilities (revenue, transaction data)
Remote device management (firmware updates, diagnostics)

Technology Stack

Android

Node.js

Express

MongoDB

React

Redux

Docker

Linux

External System Integrations

SL Access infrastructure
Famoco Firmware
Payment gateway (for cash handling)

Non-Functional Requirements

High reliability and availability
Scalability to handle peak passenger volumes
Secure data transmission and storage
User-friendly and ergonomic design (compliant with Swedish Work Environment Authority requirements)
Performance: Fast transaction processing and minimal latency
Security: Protection against fraud and unauthorized access

Expected Business Impact

This project will modernize SL's ticketing system, improving operational efficiency, enhancing passenger experience, and enabling future technological advancements. It will also ensure compliance with regulatory requirements and pave the way for further innovation in public transportation ticketing.