The client operates multiple online stores that require a complete platform overhaul to enhance user experience, incorporate modern web technologies, ensure scalability for future growth, and improve performance. Existing systems are outdated, limiting functionality and mobile accessibility, thereby affecting customer satisfaction and retention.
A large retail conglomerate with multiple national and international online stores seeking to modernize their digital presence and enhance customer engagement.
The redesigned platforms are expected to support over one million users globally, significantly improve load times and user engagement, and provide a seamless mobile shopping experience through PWA implementation. Additionally, the modern architecture and performance optimizations promise enhanced scalability, security, and future readiness, leading to increased customer satisfaction, higher conversion rates, and sustained business growth.