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Comprehensive Property Management and Stakeholder Collaboration Platform
  1. case
  2. Comprehensive Property Management and Stakeholder Collaboration Platform

Comprehensive Property Management and Stakeholder Collaboration Platform

saigontechnology.com
Real estate
Business services

Identifying Challenges in Property and Stakeholder Management

The client faces difficulties managing multiple properties, coordinating with purchasers, co-brokers, and solicitors, and handling complex documentation processes. Current workflows lack automation, leading to delays in agreement generation, signature collection, and deposit scheduling, which hampers operational efficiency and client satisfaction.

About the Client

A mid-sized property management firm handling multiple residential and commercial properties, requiring efficient stakeholder management, document automation, and streamlined agreement processes.

Goals for Improving Property Operations and Document Workflow

  • Automate and centralize property and stakeholder management processes, including purchasers, co-brokers, and solicitors.
  • Implement secure electronic signature workflows for agreements via desktop and tablet devices to streamline approvals.
  • Integrate barcode scanning and document capture features (driver licenses, PDFs, QR/barcodes) for efficient identity verification and documentation.
  • Enable deposit scheduling management with alerts and reporting capabilities.
  • Provide real-time status tracking of agreements and signatures, reducing manual intervention.
  • Enhance reporting and audit trails for compliance and operational oversight.

Core Functional System Features and Capabilities

  • Property, purchaser, co-broker, and solicitor management modules
  • Agreement generation with customizable templates
  • Signature capture and management interface on desktop and tablet
  • Barcode scanner integration for quick ID verification and document processing
  • PDF upload and OCR support for driver licenses and other documents
  • Deposit schedule management with notifications and tracking
  • Real-time dashboards for status monitoring and reporting
  • Secure user access controls and role-based permissions

Technical Architecture and Technology Preferences

.NET MVC Web API
Entity Framework
SQL Server
JQuery
Bootstrap
AngularJS
Barcode scanning SDKs
PDF OCR libraries
Background job processing (e.g., Hangfire)

Essential External System Integrations

  • Barcode scanner hardware or SDKs
  • PDF processing and OCR services
  • External identity verification APIs (optional, for license validation)
  • Reporting and analytics tools

Performance, Security, and Usability Standards

  • Support for latest browsers and responsive design for tablets and desktops
  • System availability of 99.9% with scalable infrastructure
  • Role-based access control for sensitive data
  • Data encryption in transit and at rest
  • Fast document processing and signature capture response times (< 2 seconds per transaction)

Projected Business Benefits and Operational Improvements

The implementation of this system is expected to significantly streamline property management workflows, reducing agreement and signature processing times by approximately 30-50%. Improvements in document handling and stakeholder coordination will enhance operational efficiency, increase client satisfaction, and ensure compliance. Automated reporting and real-time tracking will support better decision-making and reduce manual administrative effort.

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