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Comprehensive Digital Platform for Non-Profit Advocacy and Fundraising
  1. case
  2. Comprehensive Digital Platform for Non-Profit Advocacy and Fundraising

Comprehensive Digital Platform for Non-Profit Advocacy and Fundraising

bilberrry.com
Non-profit
Education
Media

Identified Challenges in Non-Profit Digital Engagement and Fundraising

The organization’s existing website is cluttered with an overwhelming menu and resources that dilute primary goals—generating donations and promoting educational content. Content management requires developer intervention, limiting agility and scalability. During peak campaign periods, digital infrastructure struggles with high download demands, risking slow user experiences and potential loss of engagement. These issues hinder effective outreach, content dissemination, and revenue growth, impacting their mission to raise awareness and funds efficiently.

About the Client

A mid-sized non-profit organization focused on global poverty awareness aiming to enhance digital engagement, content distribution, and donation conversion.

Key Goals to Drive Digital Engagement and Increase Donations

  • Implement a modern, user-friendly website design that simplifies navigation and emphasizes donation and content download actions.
  • Achieve a minimum 70% increase in immediate donation conversions following the launch.
  • Increase organic site traffic by at least 86% within six weeks post-launch.
  • Reduce bounce rate by 15% and improve average session duration by 9% through enhanced UI/UX.
  • Create a scalable content management system enabling non-developers to manage content swiftly and efficiently, reducing update times from hours to minutes.

Core Functional System Requirements for Non-Profit Digital Platform

  • Custom Content Management System (CMS) supporting over 25 modular content blocks for easy publishing and editing by non-technical staff.
  • A simplified, focused main menu reducing page clutter by at least 49% to prioritize donation prompts and content downloads.
  • An integrated digital fundraising toolkit enabling tracking and management of donation campaigns, pledges, and multi-currency support in future iterations.
  • Landing pages optimized for campaign-specific actions, such as book downloads and donation pledges.
  • Device detection and dynamic download instructions to improve content access across various user devices.
  • High-capacity, scalable cloud infrastructure with a dedicated Content Delivery Network (CDN) to host and distribute large media files like audiobooks or educational resources efficiently, supporting thousands of simultaneous downloads.
  • Legacy content migration processes to preserve SEO value and link equity from a six-year archive of blog posts, stories, and charity updates, migrating approximately 600 pages over three days.

Preferred Technologies and Architectural Approaches for the Platform

WordPress or comparable flexible CMS platform
Responsive design principles with modern front-end frameworks
Cloud hosting with CDN integration for reliable large file distribution
Content automation and dynamic rendering technologies

Essential External System Integrations

  • Content Delivery Network service for media distribution
  • Analytics tools for tracking user engagement and conversions
  • Donation processing systems including pledge and currency management
  • Legacy content systems or archives for seamless migration

Critical Non-Functional System Performance Standards

  • Website scalability to handle high traffic peaks, supporting at least 45,000+ simultaneous downloads during launch campaigns
  • Page load times optimized for mobile and desktop, with improved bounce rates and session durations
  • Security measures to protect user data and donation transactions
  • High availability and minimal downtime, ensuring reliable content delivery especially during peak events

Projected Business Benefits and Digital Engagement Outcomes

By implementing this new digital platform, the organization aims to significantly boost user engagement and donations, with targeted increases of at least 70% in immediate donation conversions and 86% growth in organic traffic within six weeks post-launch. The scalable infrastructure and simplified content management are expected to reduce operational overhead, empower non-technical staff, and support future expansion, ultimately enabling the organization to more effectively deliver its mission and expand its reach.

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