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Comprehensive Audience-First Website Redesign for Digital Marketing Agency
  1. case
  2. Comprehensive Audience-First Website Redesign for Digital Marketing Agency

Comprehensive Audience-First Website Redesign for Digital Marketing Agency

bilberrry.com
Advertising & marketing

Identifying the Challenges of Traditional Digital Agency Websites

The agency's existing website primarily focused on its digital marketing tools and resources, which resulted in limited visibility of its consultancy services. Longtime users were unaware of the agency’s marketing offerings, leading to underutilization of services and missed client engagement opportunities. The outdated and restrictive platform hindered flexibility and brand expression, impeding the ability to effectively communicate expertise and case studies.

About the Client

A mid-sized digital marketing consultancy specializing in arts, entertainment, and cultural institutions seeking to modernize its online presence, improve user engagement, and showcase measurable results.

Key Goals for Modernizing the Agency's Digital Presence

  • Redesign and modernize the website to improve user experience and visual appeal.
  • Enhance clarity of the agency's value proposition and service offerings to drive increased client engagement.
  • Create dedicated pathways for new client acquisition and showcase a comprehensive portfolio of client success stories.
  • Consolidate and simplify access to resources, making content easily discoverable and shareable.
  • Emphasize the agency's digital marketing expertise and measurable results to build trust and authority.
  • Increase overall engagement and conversions through optimized content structure and navigation.

Core Functional Capabilities for the New Website

  • An optimized information architecture that highlights consultancy services, client portfolio, and educational resources.
  • Dedicated service menu guiding potential clients to tailored solutions based on their needs.
  • Comprehensive client experience section showcasing case studies, client logos, and results, with content cross-promotion capabilities.
  • An integrated resource hub categorizing content by type and topic for seamless navigation and distribution.
  • A flexible visual design system centered around client work and performance outcomes, supporting animations, videos, carousels, and interactive graphics.
  • A custom, unified content management system allowing easy updates, reducing dependencies on outdated themes or external platforms.
  • Responsive design ensuring accessibility and consistent experience across devices.

Technology Stack and Architectural Approach

Custom WordPress theme development based on client goals and scalability requirements
Component-based design system facilitating animations, videos, and interactive elements
Responsiveness for multi-device compatibility

Essential System Integrations for Enhanced Functionality

  • Content management system (CMS) for centralized content updates
  • Analytics platform for tracking user journeys and engagement metrics
  • Potential CRM integration for lead capture and follow-up

Non-Functional Requirements Prioritizing Performance and Security

  • Scalable architecture to accommodate future content expansion and increased traffic
  • Page load times optimized for high performance (e.g., under 3 seconds on average)
  • Robust security measures to protect user data and content
  • High availability and minimal downtime

Expected Business Outcomes and Value Creation

The redesigned website aims to significantly increase awareness of the agency’s marketing services, resulting in higher client engagement and project conversions. By showcasing measurable results and expert content, the site is expected to establish the agency as a trusted leader in digital marketing for the arts and entertainment sectors. Anticipated metrics include improved user engagement, increased inquiry rates, and a consolidated platform that reduces content management complexity, supporting scalable growth.

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