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Cloud-Based Revenue Cycle Management Platform Integration

trigent.com

Medical

Healthcare

Information technology

Business Challenges

Existing healthcare clients operate multiple fragmented applications across facilities requiring manual data handling, paper-based processes, and technical intervention for integration. Need for a centralized platform to unify revenue cycle management while maintaining compatibility with legacy systems and ensuring non-technical user accessibility.

About the Client

Software solutions provider specializing in patient workflows and revenue management for hospitals and health systems, established in 1998.

Project Goals

Implement N-tier architecture for seamless integration across distributed healthcare systems
Eliminate paper-based workflows through automated data exchange
Create role-based user interfaces for physicians, finance teams, and patients
Reduce customer onboarding time by 50% through platform standardization

Core System Requirements

Logic tier acting as universal interface between disparate healthcare applications
Secure HTTPS communication with multi-tenancy support
Customizable dashboards for facility operations tracking
Automated data validation to prevent record duplication
Cross-browser compatibility (IE, Chrome, Firefox)

Technology Stack

N-tier architecture pattern

HTTPS encryption protocol

Cloud-native microservices

RESTful API integration layer

System Integrations

Legacy hospital information systems (HIS)
Electronic health record (EHR) platforms
Financial clearance systems
Patient registration databases

Operational Requirements

Horizontal scalability for 1000+ concurrent users
99.9% platform uptime SLA
Role-based access control (RBAC)
HIPAA-compliant data handling
Zero-downtime customization capabilities

Expected Business Outcomes

Projected 50% faster customer acquisition through simplified deployment, 30% reduction in revenue leakage via automated workflows, and 40% improvement in patient satisfaction scores through real-time status visibility. Platform standardization expected to reduce technical support costs by $250K annually.