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The client faced significant challenges with inefficient and costly monthly service report generation. The existing process relied on manual effort and a paid third-party tool due to a lack of a centralized data warehouse and automated reporting capabilities. On-premise infrastructure costs were also escalating, and data was siloed across various systems hindering scalability and data governance.
A global provider of managed cloud hosting solutions offering whiteglove services to simplify infrastructure management for its customers.
This project is expected to result in significant cost savings by eliminating the need for a third-party tool and reducing manual effort. It will improve data accessibility, enable better data-driven decision-making, and streamline the client's reporting processes, leading to increased efficiency and customer satisfaction.