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Cloud Migration for Legal SaaS Platform to Enhance Scalability and Reliability

trigent.com

Legal

Information technology

Business Challenges

Legacy on-premises infrastructure caused frequent service disruptions (4-hour recovery time), manual deployment processes, poor peak-time performance, SMTP server maintenance difficulties, and high operational costs. These issues risked customer preparedness, strategic advantage, and overall satisfaction.

About the Client

Independent software vendor providing web-based legal tools, mobile applications, and court service directories to 150,000+ legal professionals

Project Goals

Achieve zero-downtime cloud migration with AWS
Implement automated deployment and scaling capabilities
Reduce infrastructure maintenance costs by 40%
Ensure 99.99% system uptime for critical legal applications
Enhance security and disaster recovery protocols

Core System Requirements

Automated deployment pipelines
Auto-scaling application clusters
Real-time performance monitoring dashboard
Secure SMTP-as-a-service integration
Disaster recovery orchestration

Technology Stack

AWS EC2

Amazon RDS

Elastic Load Balancing

AWS Lambda

CloudWatch

System Integrations

Existing legal databases
Third-party court systems
Customer calendar applications
Document management APIs

Operational Requirements

Horizontal scalability to handle 500% traffic spikes
99.99% SLA uptime guarantee
Role-based access control (RBAC)
Automated backups with 15-minute RPO
DDoS protection and compliance certifications

Expected Business Impact

Enables 24/7 uninterrupted legal service access for 150,000+ professionals, reduces infrastructure costs by 35%, improves application response time by 60%, and supports 30% annual business growth through scalable cloud architecture.