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Cloud Migration and Customer Engagement Platform Development

n-ix.com

Financial services

Insurance

Healthcare

Health & Fitness

Investments

Business Challenges

Discovery Limited required scalable cloud infrastructure to support growth, needed to modernize legacy on-premises systems, and sought to expand its customer base through innovative health-focused financial products. Data governance inefficiencies and infrastructure limitations hindered operational agility and customer engagement.

About the Client

A multinational financial services group offering banking, insurance, healthcare, wellness, and investment solutions to 5+ million clients, listed on the Johannesburg Stock Exchange.

Project Goals

Migrate 90% of infrastructure to AWS for scalability and cost optimization
Develop a health-monitoring rewards platform to drive customer retention
Implement automated data pipelines for commission calculations
Centralize data management through cloud-native solutions

Core System Requirements

Health behavior tracking with incentive triggers
Automated bonus calculation and distribution engine
REST APIs for Oracle database integration
Data pipeline for investment commission accruals
Cloud storage architecture for structured/unstructured data

Technology Stack

AWS (EKS, S3, Redshift, DocumentDB, Route53)

GitHub Actions

Terraform

Kubernetes

MongoDB Atlas

Node.js

Bash/PowerShell

System Integrations

Oracle Financials
Legacy on-premises databases
Discovery Vitality wellness platform
OpenShift Kubernetes (migrated to EKS)
BitBucket to GitHub migration

Operational Requirements

Auto-scaling infrastructure for 5M+ users
Enterprise-grade data encryption
99.99% system availability SLA
Cost-optimized storage tiering
Real-time data processing pipelines

Expected Business Outcomes

Achieve 40% infrastructure cost reduction through AWS migration, enable 2x faster product deployment cycles, expand customer base by 30% through health-rewards gamification, and improve data governance compliance across financial and healthcare segments.