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Client Portal for Real-time Instagram Data Access
  1. case
  2. Client Portal for Real-time Instagram Data Access

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Client Portal for Real-time Instagram Data Access

jetrockets.com
Advertising & marketing
Media
Hospitality & leisure

Challenge

Luster's clients lack a centralized, real-time platform to access and analyze data from their Instagram business accounts. The complex Instagram API, with its stringent security and frequent updates, makes direct integration difficult. This limits clients’ ability to make data-driven decisions and optimize their social media strategies, hindering campaign effectiveness and ROI.

About the Client

Luster is a dynamic experiential marketing company that leverages technology to enhance client engagement through unique and interactive experiences. They provide services to brands and campaigns to seamlessly connect with their target audience.

Project Objectives

  • Develop a secure and reliable client portal for accessing Instagram data.
  • Enable clients to view key performance indicators (KPIs) from their Instagram business accounts in real-time.
  • Provide clients with tools to analyze Instagram data and gain actionable insights.
  • Streamline data access and reporting to improve client satisfaction.
  • Facilitate seamless integration with existing Luster systems.

Functional Requirements

  • Secure client login and authorization.
  • Instagram account connection and data retrieval.
  • Real-time display of key Instagram metrics (followers, engagement, reach, etc.).
  • Customizable data dashboards and reporting.
  • Error handling and informative messaging.
  • Support for multiple Instagram accounts per client.
  • Integration with Facebook data (future phase).

Preferred Technologies

React
Redux
API Development
Web Development

Integrations Required

  • Instagram API
  • Facebook API (future phase)
  • Luster Internal Servers

Key Non-Functional Requirements

  • Scalability to handle a large number of users and data volume.
  • High performance and responsiveness.
  • Robust security to protect client data and API credentials.
  • Reliability and availability.
  • Easy deployment and maintainability.

Estimated Impact

This project will empower Luster's clients with real-time data insights, leading to improved social media campaign performance, enhanced client satisfaction, and stronger business outcomes. By providing a self-service data platform, Luster can free up internal resources and focus on delivering creative experiential marketing solutions. Increased client retention and potential for expansion are also anticipated.

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