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Client Engagement and Project Management Platform Development
  1. case
  2. Client Engagement and Project Management Platform Development

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Client Engagement and Project Management Platform Development

jhavtech.com.au
Information technology
Business services
eCommerce
Advertising & marketing

Challenges in Idea Realization and Project Initiation

Clients face difficulties in transitioning from conceptual ideas to actionable projects, requiring structured guidance, timely communication, and transparent project management processes to ensure successful execution of technical innovations.

About the Client

Technology consultancy specializing in transforming client ideas into completed projects through end-to-end management and innovation services

Project Goals for Enhanced Client Engagement

  • Create a streamlined client onboarding process for idea submission
  • Implement real-time project tracking capabilities
  • Establish automated communication workflows for client updates
  • Develop a centralized platform for service information and resource access

Core Functionalities for Client Engagement and Project Management

  • Interactive consultation request form with validation
  • Client portal for project status monitoring
  • Automated 24-hour confirmation system
  • Resource library with service documentation

Technology Stack Preferences

React.js
Node.js
MongoDB
AWS Cloud Hosting

Third-Party System Integrations

  • CRM system
  • Payment gateway
  • Cloud storage API

Non-Functional Requirements

  • 99.9% uptime SLA
  • ISO 27001 compliance
  • 200ms response time threshold

Anticipated Business Impact of the Project

Expected 40% reduction in client onboarding time, 30% increase in project conversion rates, and 50% improvement in client satisfaction scores through enhanced communication transparency and streamlined service delivery processes.

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