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Centralized Product Documentation and Automated Collateral Generation System
  1. case
  2. Centralized Product Documentation and Automated Collateral Generation System

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Centralized Product Documentation and Automated Collateral Generation System

n-ix.com
Manufacturing

Key Challenges in Product Documentation Management

The client faced manual, error-prone processes for document creation and management, fragmented storage of media assets across disparate systems, version control issues leading to duplicate assets, lack of integration with SAP ERP and SAP Hybris Commerce, and inconsistent branding across product collateral. Technical specifications were manually created with no centralized control, resulting in 10+ versions of some documents and 10,000+ unorganized assets.

About the Client

A large manufacturing company with multiple subsidiaries and divisions requiring centralized product documentation management and branding consistency

Primary Project Objectives

  • Automate product document creation and management processes
  • Establish centralized repository for media assets with robust version control
  • Integrate document management system with SAP ERP and SAP Hybris Commerce
  • Eliminate duplicate media assets and ensure brand consistency
  • Reduce asset search time and decrease document update costs

Core Functional Requirements

  • Centralized media asset repository with metadata management
  • Automated collateral generation using template engine
  • Seamless integration with SAP ERP and SAP Hybris Commerce
  • Advanced search functionality for media assets
  • Version control and asset duplication detection
  • Multi-channel document template management

Technology Stack Requirements

OpenText Exstream 16.2
OpenText Media Management 16.0
SAP Hybris Commerce 6.5
SAP R/3
OpenText Directory Services (OTDS)

System Integration Requirements

  • SAP ERP System
  • SAP Hybris Commerce Platform
  • Existing product cockpit module
  • Corporate identity management systems

Non-Functional Requirements

  • Scalability to handle 10,000+ media assets
  • High-performance search capabilities with sub-second response times
  • Enterprise-grade security for document access and management
  • System reliability with 99.9% uptime SLA
  • Cross-platform compatibility for various file formats

Expected Business Impact

The implementation will reduce document update costs by 40%, decrease time-to-market for new products by 30%, eliminate 90% of duplicate assets, improve user productivity through faster asset retrieval, ensure consistent branding across all collateral, and provide seamless integration with existing enterprise systems.

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