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Caregiver and Client Matching Platform Enhancement & Expansion

appitventures.com

Non-profit

Health & Fitness

Human Resources

Inefficient Manual Matching and Disparate Systems

PASCO previously relied on manual processes and a combination of homegrown software to match caregivers with families requiring respite services. This resulted in inefficiencies, difficulties in managing a growing database of caregivers and families, and limited oversight of the matching process.

About the Client

A Denver-based nonprofit organization providing home health care services and respite care, connecting caregivers with families in need.

Streamline Caregiver-Client Matching and Enhance Operational Efficiency

Develop a user-friendly web application and admin portal for efficient caregiver-client matching.
Consolidate disparate processes into a single, integrated platform.
Improve database management for caregivers and families.
Enhance staff oversight of the respite care request process.
Maintain a high level of user satisfaction and application performance.

Core Platform Functionality

Caregiver and family profiles management.
Advanced search and filtering capabilities for caregiver matching.
Respite request submission and tracking.
Automated matching suggestions based on defined criteria.
Admin portal for managing users, requests, and profiles.
Reporting and analytics dashboard.

Web Application Development Stack

Angular

Database Engineering Platforms

Potential External System Integrations

Payment gateway for handling respite care payments (future enhancement)
Calendar integration for scheduling respite sessions (future enhancement)

Performance, Scalability, and Security

High application performance and responsiveness.
Scalable architecture to accommodate future growth in user base and data volume.
Robust security measures to protect sensitive user data.
Accessibility compliance (e.g., WCAG).

Improved Efficiency and Enhanced Client Experience

The new platform is expected to significantly improve the efficiency of PASCO's operations, reduce administrative overhead, and enhance the experience for both caregivers and families seeking respite care. The anticipated user score of 8.5 and on-time/on-budget delivery indicate a high likelihood of successful adoption and positive impact.