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Automated VDI Infrastructure Management System for Enhanced Healthcare Data Security and Reliability
  1. case
  2. Automated VDI Infrastructure Management System for Enhanced Healthcare Data Security and Reliability

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Automated VDI Infrastructure Management System for Enhanced Healthcare Data Security and Reliability

trigent.com
Medical
Information technology

Challenges in Managing Secure Remote Access Infrastructure

Tempus faced operational inefficiencies, security vulnerabilities, and scalability limitations in manually managing 450+ AWS WorkSpaces VDI instances across multiple AWS accounts. The lack of automation hindered secure resource access, configuration consistency, and proactive monitoring for global healthcare clients handling sensitive clinical and molecular data.

About the Client

AI-driven health tech company specializing in precision medicine and clinical data analysis

Objectives for VDI Infrastructure Automation Initiative

  • Implement Terraform-based infrastructure-as-code automation for VDI management
  • Enhance security through standardized image deployment and access controls
  • Establish proactive monitoring for 99.9% service availability
  • Reduce manual configuration effort by 80%
  • Enable seamless cross-account resource connectivity

Core System Functionalities and Features

  • Terraform-automated VPC and AWS WorkSpaces configuration
  • Cross-account AWS Transit Gateway integration
  • Daily VDI image rebuild automation with security patches
  • CloudWatch metrics monitoring with Slack/PagerDuty alerts
  • WorkSpaces Web access implementation for offshore users
  • AD Connector and IP access control synchronization

Technology Stack Requirements

Terraform (Infrastructure-as-Code)
AWS WorkSpaces & WorkSpaces Web
Amazon CloudWatch
AWS Transit Gateway
Lambda functions for automation

System Integration Requirements

  • GitHub for version-controlled infrastructure code
  • Jira for incident tracking integration
  • PagerDuty for critical alert escalation
  • Oktapersonaltoken for authentication
  • TAM (Tempus Asset Management) system

Operational Requirements

  • Multi-region deployment scalability
  • Sub-500ms latency monitoring thresholds
  • HIPAA-compliant security framework
  • 99.95% system uptime SLA
  • Automated failover capabilities

Expected Business Impact of VDI Automation Implementation

The solution will reduce infrastructure management time by 80%, decrease security incident response time by 60%, and enable rapid scaling for additional healthcare clients. Proactive monitoring will prevent 90% of potential VDI disruptions, while Terraform automation establishes a repeatable template for future deployments across Tempus' global research network.

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