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Automated Order Management System with Enhanced UI for Scalable Editorial Services

pagepro.co

Business services

Information technology

Operational Inefficiencies in Manual Order Management

Existing Order Management System (OMS) relies on manual processes that hinder scalability, create bottlenecks in high-volume order processing, and lack intuitive visualization tools. The system requires modernization to automate complex workflows, improve security architecture, and deliver a design-focused interface that meets enterprise-grade requirements.

About the Client

Leading provider of professional proofreading and editing services for human and AI-generated content, specializing in scaling content creation for B2B clients

Key Project Goals

Automate 90%+ of manual order creation workflows
Enable 100x order processing capacity scalability
Implement middleware layer for enhanced security and architecture
Create pixel-perfect, brand-aligned user interface for editors and clients
Establish standardized technical processes for future growth

Core System Requirements

Automated order creation with AI/human content detection
Real-time workflow visualization dashboard
Role-based access control for editors/clients
Middleware API gateway for secure backend communication
Scalable microservices architecture
Integrated quality assurance checkpoints

Technology Stack Requirements

React.js

Next.js

React Query

Storybook

Formik

ThemeUI

System Integration Needs

Enterprise-grade backend API
Authentication system
Analytics platform
Payment gateway

Non-Functional Requirements

Horizontal scalability for 100x order volume
99.9% system uptime SLA
Server-side code execution security model
Sub-200ms API response times
WCAG 2.1 accessibility compliance

Expected Business Impact

Enables rapid partner onboarding through automated workflows, reduces operational overhead by 70%, supports exponential business growth through scalable architecture, and enhances user retention with a premium design experience that reinforces brand authority in the editorial services market.