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Automated Contract Generation System for Mercado Libre Sales Department
  1. case
  2. Automated Contract Generation System for Mercado Libre Sales Department

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Automated Contract Generation System for Mercado Libre Sales Department

nybblegroup.com
eCommerce
Retail
Logistics

Challenges in Manual Contract Processing

Manual contract creation process in the Sales Department caused delays, human errors, and compliance risks. Complex approval workflows requiring coordination between Sales and Inventory departments created operational bottlenecks.

About the Client

Leading Latin American e-commerce platform with integrated marketplace and logistics services

Automation Goals

  • Eliminate manual contract creation through automated rule-based processing
  • Reduce contract generation time to near real-time
  • Ensure 99.9% accuracy in contract creation
  • Maintain compliance with cross-departmental approval requirements

Core System Capabilities

  • Spreadsheet data ingestion and validation
  • Dynamic approval rule engine for Sales and Inventory guidelines
  • Automated contract template population
  • Multi-channel notification system for stakeholders
  • Compliance audit trail generation

Technology Stack

UiPath
Microsoft Excel Integration
PDF Generation APIs

System Integrations

  • Internal CRM system for contract metadata
  • Inventory management database
  • Email notification service
  • User authentication system

Operational Requirements

  • 99.99% system uptime SLA
  • Support for 1000+ concurrent contract requests
  • Data encryption at rest and in transit
  • Error recovery with transaction rollback capabilities

Expected Business Outcomes

Projected 90% reduction in contract processing time, 99.9% decrease in human errors, and 40% improvement in cross-departmental workflow efficiency. Automation will enable faster deal closure rates and improved compliance adherence.

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