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Augmented Reality Medical Bill Visualization Application

saritasa.com

Financial services

Health & Fitness

Medical

Patient Difficulty Understanding Medical Bills

Patients often find medical bills complex and difficult to understand, leading to dissatisfaction and potential billing disputes. Traditional billing processes lack engagement and transparency, creating a frustrating experience for patients.

About the Client

Avadyne Health is a medical billing company providing financial services to hospitals, focused on improving patient financial experiences through innovative technology.

Enhance Patient Bill Comprehension & Satisfaction

Improve patient understanding of medical bills.
Increase patient satisfaction with the billing process.
Reduce patient inquiries and disputes related to billing.
Position Avadyne Health as an innovative leader in medical billing technology.

System Functionality

AR-based bill visualization: Overlay bill information onto a physical or digital bill.
Interactive Patient Concierge: A 3D avatar provides explanations of bill sections.
Section Highlighting: Interactive highlighting of different bill sections for focused explanation.
Voiceover & Lipsync: Audio explanations synchronized with the Patient Concierge’s movements.
User-friendly Navigation: Intuitive interface for navigating and exploring the bill.
Accessibility: Support for users with visual impairments (e.g., VoiceOver compatibility).

AR & 3D Development

Vuforia (Unity)

Unity

ARKit (with fallback options for older iOS versions)

Potential Billing System Integration

Hospital billing system API (for real-time bill data retrieval – future phase)
Patient portal API (for secure bill delivery and access – future phase)

Performance & Security

Performance: Smooth AR experience with minimal lag.
Security: Secure storage and transmission of patient bill data, adhering to HIPAA compliance.
Scalability: Ability to handle a large volume of users and bills.
Reliability: Consistent and accurate bill visualization and information.

Improved Patient Experience & Reduced Operational Costs

This project is expected to significantly improve the patient experience by making medical bills more understandable and less stressful. It will also potentially reduce operational costs by decreasing the number of patient inquiries and disputes related to billing, leading to increased patient loyalty and positive brand perception.