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The client needs to provide fast, accurate answers to EU customs-related questions for businesses, particularly as they expand globally. Their existing knowledge base is large and requires a more efficient and accessible interface.
A business education company specializing in providing knowledge management solutions to businesses in the public sector, with a focus on global expansion.
Successful implementation will enable the client to provide enhanced knowledge management services to a global audience, improve customer satisfaction, reduce support costs, and position themselves as a leader in AI-driven knowledge solutions. It will also provide a valuable prototype for securing investment and scaling their business.