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AI-Powered Digital Caregiver Hiring and Onboarding Platform

experionglobal.com

Health & Fitness

Business services

Information technology

Recruitment & Onboarding Challenges

GlobalCare Solutions faces significant challenges in its caregiver recruitment and onboarding process. These include lengthy hiring cycles (approximately 45 days), difficulties integrating with various existing systems (Practice Management Systems, Workday, SkillSurvey, Sterling, DocuSign, Indeed, Zoom), inefficiencies in recruiter-caregiver matching, challenges in ensuring optimal caregiver-client fit, and the need for strict regulatory compliance. These issues impact caregiver availability, operational efficiency, and overall patient care quality.

About the Client

GlobalCare Solutions is a leading home healthcare provider operating across multiple countries, committed to connecting qualified caregivers with patients in need through a modern, technology-driven platform.

Project Goals

Reduce caregiver hiring cycles by 40%.
Decrease onboarding time by 30%.
Increase recruitment productivity by 50%.
Improve caregiver retention by 25%.
Ensure 100% compliance with healthcare recruitment regulations.
Enhance the overall candidate and recruiter experience.

System Functionality

Automated job posting and candidate sourcing.
AI-powered caregiver-client matching based on skills, preferences, and patient needs.
Automated interview scheduling.
Automated offer generation and management.
Document management and e-signature capabilities (DocuSign integration).
Integration with Workday for HR data synchronization.
Integration with SkillSurvey and Sterling for background checks and skills assessments.
Automated compliance tracking and reporting.
Real-time analytics and reporting on key recruitment metrics.
Recruiter-caregiver alignment tools.

Technology Preferences

Cloud-based architecture (AWS, Azure, or GCP)

AI/ML platforms (e.g., TensorFlow, PyTorch)

API-first design

Integration Platform as a Service (iPaaS)

External System Integrations

Workday
SkillSurvey
Sterling
DocuSign
Indeed
Zoom

Non-Functional Requirements

High scalability to accommodate future growth.
Secure data storage and transmission (HIPAA compliance).
Responsive design for optimal viewing on various devices.
High performance and responsiveness.
Robust security measures to protect sensitive candidate and patient data.

Expected Business Impact

This AI-powered platform is expected to significantly improve GlobalCare Solutions’ operational efficiency, reduce costs associated with recruitment, enhance caregiver quality and retention, improve patient care, and solidify its position as a leader in the home healthcare industry. By streamlining the hiring process and leveraging data-driven insights, GlobalCare Solutions will be better equipped to meet the growing demand for skilled caregivers and deliver exceptional home healthcare services.