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AIG Global BI Dashboard and Application Platform Modernization

door3.com

Financial services

Business services

Challenges with Data Accessibility and Decision Making

AIG faces challenges in providing a cohesive and user-friendly experience for its Business Intelligence (BI) dashboards. The current environment lacks a consistent interface across applications, hindering evidence-based decision-making and impacting application adoption. Users struggle to understand data models and leverage existing data effectively, leading to reliance on intuition rather than data-driven insights. Scalability and consistency across a diverse technology landscape are also concerns.

About the Client

A global insurance company offering a wide range of insurance products for businesses and individuals, with significant global operations and assets.

Project Goals

Develop a unified and consistent design system for BI dashboards and applications.
Establish scalable guidelines for the development of new AIG applications.
Improve data comprehension and accessibility through a world-class interface.
Increase user adoption and usage of existing and new applications.
Enable evidence-based decision-making across the organization.

Functional Requirements

Consistent design system for dashboards and applications
Unified navigation and information architecture
Prioritized, globally accessible filter system
Support for large data tables and forms
Enhanced help and onboarding experience for new users
Technology-agnostic recommendations and fallback options

Preferred Technologies

(Specific technologies to be determined during the project, based on AIG's existing infrastructure and requirements. The case study mentions technology reviews.)

Integrations Required

Existing AIG Science platforms, Data warehouses, Data sources across various AIG business units

Key Non-Functional Requirements

Scalability to handle large datasets and user base
High performance and low latency
Robust security measures to protect sensitive data
Accessibility for users with disabilities

Expected Business Impact

This project is expected to significantly improve decision-making efficiency, reduce reliance on intuition, and increase the overall effectiveness of AIG's operations. Improved user adoption and data accessibility will lead to better business outcomes, increased agility, and a stronger competitive advantage. The consistent design system will also reduce development costs and improve maintainability.