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AI-Driven Business Analytics Platform for Product Management and Customer Journey Optimization

celadonsoft.com

Business services

Information technology

Challenges in Business Growth and Data-Driven Decision Making

Medium and small businesses struggle with identifying product bottlenecks, optimizing customer journeys, and making data-driven decisions due to lack of affordable business analysts and product management tools. Data quality issues, security concerns, and varying B2B/B2C data segmentation further complicate accurate predictive analysis.

About the Client

A medium-sized technology company developing AI-powered business analytics solutions for product management and customer journey mapping

Platform Development Goals

Create AI-powered virtual business analyst and product manager assistants
Develop automated data preprocessing and validation systems
Implement secure, client-specific CRM data storage
Enable ROI analysis and growth recommendations for startups and SMEs
Provide predictive analytics for sales, user behavior, and product effectiveness

Core System Functionalities

Virtual BA Assistant for customer journey mapping and conversion forecasting
Virtual PM Assistant for ROI analysis and product bottleneck detection
Startup ROI Auto-Evaluation Tool
Data Preprocessing Microservice for data cleaning and normalization
Secure Client-Specific CRM Generation System

Technology Stack Requirements

Flask

Django

FastAPI

React

Angular.js

D3.js

Tableau

MySQL

System Integration Needs

Third-party CRM systems
Data visualization tools
Cloud storage services

Non-Functional Requirements

Data encryption and security
Scalable architecture
High prediction accuracy
Cross-industry data adaptability
User-friendly interface

Expected Business Impact

Enables businesses to reduce operational costs through automated analysis, improve product decision-making accuracy by 40%, accelerate growth through optimized customer journeys, and achieve 25% faster time-to-market for new products while maintaining enterprise-grade data security.