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Access Control System Software Platform Enhancement & UI/UX Modernization

n-ix.com

Manufacturing

Information technology

Security

Challenges with Existing Access Control System Management

The client currently lacks a user-friendly and robust software platform to effectively support and manage their access control system. Existing methods are likely cumbersome, hindering efficient configuration, monitoring, and remote management of locking systems. This lack of a unified platform impacts customer satisfaction and operational efficiency.

About the Client

A global manufacturer of components for gates, fences, and access control systems, providing locking systems for various non-residential buildings.

Project Goals

Develop a comprehensive software platform for managing the access control system.
Create an intuitive and user-friendly UI/UX for all user roles (administrators, technicians, end-users).
Enable remote configuration, monitoring, and management of access control systems via desktop and mobile devices.
Streamline the process of managing access permissions and user accounts.
Improve customer experience through a simplified and accessible system.
Ensure secure and reliable operation of the access control system platform.

System Functionality

Remote system configuration and management.
User account management with role-based access control.
Real-time monitoring of lock status and system events.
Alarm notification and logging.
Reporting on system activity and user access.
Integration with various hardware components (keypads, relay boxes, gateways).
Mobile application support for access control and monitoring.

Technology Preferences

Software platform development (likely using a modern framework like .NET, Java, or Python).

Cloud-based deployment for scalability and accessibility.

Responsive UI/UX design for cross-device compatibility (desktops, smartphones, tablets).

Required Integrations

Integration with hardware components (keypads, relay boxes, gateways) via API.
Potential integration with existing client systems (e.g., customer databases).

Non-Functional Requirements

High availability and reliability.
Scalability to support a growing number of users and devices.
Robust security measures to protect sensitive data.
Performance optimized for real-time monitoring and control.
Secure remote access.

Expected Business Impact

The new software platform is expected to significantly improve operational efficiency by streamlining access control management, reduce support costs, enhance customer satisfaction through a user-friendly system, and provide valuable data insights for business decision-making. The platform will also enable faster response times to security incidents and improve overall system security.