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Workforce Training Platform Enhancement & Scalability

softkraft.co

Consumer products & services

Challenges with Existing MVP

The initial MVP launch achieved initial customer acquisition, but requires further enhancements to improve scalability, content management flexibility, advanced analytics, and integration capabilities to meet evolving client needs and industry demands. The current system may lack the robustness to handle a significant increase in users and data volume.

About the Client

Trike is a Learning Experience Platform (LXP) specializing in microlearning solutions for the convenience store industry, designed to improve workforce training effectiveness and compliance.

Project Goals

Enhance the scalability of the platform to support a growing user base.
Improve content management capabilities for greater flexibility and customization.
Implement advanced analytics and reporting features for data-driven training decisions.
Expand integration capabilities with key HRIS systems.
Strengthen the security posture of the platform.
Optimize the user experience for both employers and employees.

Functional Requirements

Advanced content authoring and management tools
Customizable learning paths with branching scenarios
Gamification elements to increase engagement
Detailed progress reporting and analytics dashboards
Automated user onboarding and offboarding
Secure data storage and access control
Flexible user roles and permissions

Preferred Technologies

React Native (for mobile app development)

Python (for backend development)

Content Management System (CMS) - to be selected during project initiation

Required Integrations

HRIS systems (e.g., AlexisHR, Bamboo HR, Paylocity, Workday)

Non-Functional Requirements

High scalability to handle increasing user load and data volume
Performance optimization for fast loading times and responsiveness
Robust security measures to protect user data
Cross-platform compatibility (iOS and Android)
Accessibility compliance (WCAG)

Expected Business Impact

This project will enable Trike to expand its market reach, improve the effectiveness of its training solutions, enhance customer satisfaction, and provide data-driven insights to clients. Enhanced scalability and features will allow Trike to solidify its position as a leader in the convenience store workforce training market and drive significant revenue growth.