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Website Cookie Consent Management System Enhancement
  1. case
  2. Website Cookie Consent Management System Enhancement

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Website Cookie Consent Management System Enhancement

emerline.com
Information technology

Cookie Consent Compliance and User Experience

Acme Corporation's current cookie consent implementation is complex, potentially impacting user experience and compliance with evolving privacy regulations (e.g., GDPR, CCPA). The existing system requires ongoing maintenance and lacks granular control over cookie categories. Furthermore, the system doesn't effectively integrate with all embedded content providers, leading to inconsistencies in consent management.

About the Client

Acme Corporation is a global technology company providing software and services to businesses of all sizes. They have a large website with significant traffic and rely on data analytics and advertising to drive revenue.

Project Goals

  • Enhance the website's cookie consent management system to ensure full compliance with current and future privacy regulations.
  • Improve user experience by providing a clear and transparent cookie consent process.
  • Implement granular cookie consent controls, allowing users to selectively enable or disable different categories of cookies.
  • Streamline the management of cookie consent across all website content and embedded services.
  • Reduce the burden of cookie consent management on the internal IT team.

Functional Requirements

  • Granular cookie consent controls (e.g., analytics, advertising, functional, performance).
  • Clear and concise cookie policy explanation.
  • User consent history tracking.
  • Integration with all website content providers (e.g., YouTube, Tidio, Cloudflare).
  • Automated cookie consent updates based on policy changes.
  • Reporting and analytics on cookie consent preferences.

Preferred Technologies

JavaScript
HTML
CSS
potentially a Cookie Consent Management Platform (CCMP) API

Integrations Required

  • Google Analytics
  • Cloudflare
  • Tidio Chat
  • YouTube Embeds

Key Non-Functional Requirements

  • High performance and minimal impact on website load times.
  • Scalability to handle increasing website traffic.
  • Robust security to protect user data.
  • Accessibility compliance (WCAG).

Estimated Business Impact

This project will improve Acme Corporation's compliance posture, enhance user trust, and reduce the risk of fines associated with privacy violations. A smoother and more transparent cookie consent process will also improve user experience, potentially leading to increased engagement and conversion rates. Streamlining cookie management will also free up IT resources to focus on other priorities.

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