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Website Cookie Consent and Error Handling Enhancement
  1. case
  2. Website Cookie Consent and Error Handling Enhancement

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Website Cookie Consent and Error Handling Enhancement

light-it.net
Information technology
eCommerce
Business services

Website User Experience & Compliance Issues

The website is displaying an error message ('404 It seems that you have chosen the wrong way. Don’t worry, from time to time, it happens to each of us') when users attempt to access certain pages, potentially leading to a poor user experience and lost opportunities. Furthermore, the current implementation of cookie consent is insufficient and may not meet regulatory requirements.

About the Client

Acme Corp is a leading provider of software solutions, specializing in cloud-based applications and digital services.

Project Goals

  • Improve website user experience by resolving 404 error scenarios.
  • Implement a compliant and user-friendly cookie consent mechanism.
  • Reduce bounce rate associated with error pages.
  • Enhance overall website reliability and user satisfaction.

Functional Requirements

  • Custom 404 error page with clear messaging and links to relevant sections.
  • Cookie consent banner with options to accept, reject, or customize cookie settings.
  • Cookie consent management system that tracks user preferences.
  • Integration with privacy policy document.

Preferred Technologies

JavaScript
HTML
CSS
Existing CMS

Integrations Required

  • Existing CMS (e.g., WordPress, Drupal)

Key Non-Functional Requirements

  • Scalability to handle high traffic volumes.
  • Performance to ensure fast loading times.
  • Security to protect user data.
  • Cross-browser compatibility.

Business Impact

Resolving the website errors and implementing a compliant cookie consent system will improve user experience, enhance brand reputation, and ensure compliance with data privacy regulations. This will lead to increased user engagement, reduced bounce rates, and improved conversion rates.

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