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Web-Based 2D/3D Pipe System Design and Estimation Tool for RapidAir

rolemodelsoftware.com

Manufacturing

Construction

Consumer products & services

Challenges in Small Customer Order Processing

RapidAir faced inefficiencies in handling small customer orders due to manual design workflows requiring expert estimators' time, leading to delayed turnaround, limited scalability, and price-sensitive customers demanding multiple design iterations. Lack of self-service tools hindered order volume growth for smaller projects.

About the Client

Leading manufacturer of compressed air and gas piping systems for residential, commercial, and industrial applications

Goals for Self-Service Design Platform

Reduce small customer estimation time from days to hours
Enable customers to create and modify pipe system designs independently
Automate compatibility checks and pricing calculations
Free estimator capacity for larger projects
Increase conversion rates through instant quoting and upsell suggestions

Core Functionalities for Pipe System Layout Tool

Interactive 2D/3D pipe system layout designer
Dynamic configuration of drops and air outlets
Real-time compatibility validation for components
Automated upsell accessory recommendations
Instant cost estimation with revision tracking
CRM integration for design review workflows

Technology Stack Requirements

LightningCAD framework for CAD capabilities

Ruby on Rails for backend development

JavaScript/TypeScript for frontend interactivity

Cloud-based architecture (AWS or Azure)

System Integration Needs

CRM system (e.g., Salesforce or HubSpot)
E-commerce shopping cart platform
Product catalog database

Operational Requirements

Scalable to handle 10x concurrent users during peak periods
Sub-second response time for design interactions
Role-based access control for design reviews
Mobile-responsive interface
99.9% system uptime SLA

Expected Business Impact of New Design Tool

Projected 300% increase in small-order conversions through self-service capabilities, 70% reduction in estimator workload for minor projects, and 25% higher average order value from automated upsell prompts. Freed estimator capacity to focus on complex commercial projects requiring specialized expertise.