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BGEA currently manages over 1500 volunteers using disparate, often customized, systems. This fragmented approach leads to inefficiencies in volunteer lifecycle management (application, onboarding, training, ongoing engagement), difficulties in communication with a globally distributed and multilingual volunteer base, and a lack of centralized data and reporting. The organization requires a self-hosted solution with robust multilingual capabilities, including support for right-to-left languages, and seamless integration with existing systems like background check, learning management, and user portal platforms.
Global nonprofit organization dedicated to sharing the Gospel of Jesus Christ through various ministries and outreach programs, heavily reliant on a volunteer network.
The new system is expected to significantly reduce manual effort, save hundreds of man-hours per week, improve volunteer engagement, enhance data-driven decision-making, and streamline operational processes. The multilingual capabilities will facilitate broader volunteer participation and engagement across diverse global communities. Improved reporting will allow BGEA to better understand volunteer trends and optimize its programs.