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Vendor Performance Insights Dashboard Enhancement

meant4.com

Information technology

Vendor Performance Visibility

Vendors on the Clutch.co platform lack a comprehensive and easily understandable view of their performance and the long-term value of their engagement. The existing performance metrics are difficult to interpret and don't adequately demonstrate the impact of their partnership with Clutch.co. Data aggregation from multiple sources is complex and requires significant manual effort.

About the Client

Clutch.co is a leading B2B review platform connecting businesses with service providers. They provide a platform for vendors to showcase their expertise and for clients to find the right partners.

Project Goals

Improve vendor experience by providing enhanced insights into their profile performance.
Enable vendors to understand the long-term value of their partnership with Clutch.co.
Increase vendor engagement and satisfaction with the Clutch.co platform.
Streamline data aggregation and presentation for improved accuracy and reliability.
Enhance the scalability and maintainability of the Vendor Dashboard application.

Core Functionalities

Data aggregation from multiple sources to provide a holistic performance view.
Interactive data visualizations and charts to display performance trends.
Customizable performance metrics based on vendor needs.
Reporting capabilities to download performance data.
User-friendly interface for easy navigation and understanding.

Technology Stack

Python

Django

Django Ninja

Vue.js

TypeScript

gRPC

REST

Kubernetes

Elastic APM

External Integrations

Various internal data sources (CRM, marketing automation, etc.)
Potentially third-party analytics platforms

Non-Functional Requirements

Scalability to handle a large number of vendors.
High performance and responsiveness.
Data security and privacy.
Reliable and accurate data aggregation.
Maintainability and code reusability.

Expected Business Impact

The redesigned Vendor Dashboard is expected to significantly improve vendor satisfaction, leading to increased vendor retention and a stronger partner ecosystem. By empowering vendors with actionable insights, Clutch.co can foster more meaningful and enduring relationships, ultimately driving business growth and enhancing the platform's value proposition. The improved data aggregation and presentation will also reduce manual effort and improve operational efficiency.