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User Experience Redesign and Feature Enhancement for P2P Payment Platform

netguru.com

Financial services

eCommerce

Information technology

Challenges with Outdated UI and Feature Integration

Existing application interface struggled to support new features, causing user friction. Legacy design hindered scalability in Mexico's underdeveloped banking market where cash transactions dominate and traditional bank transfers take hours. Needed seamless onboarding and modernization to compete effectively.

About the Client

Fintech startup providing peer-to-peer payment solutions in Mexico

Objectives for UX Redesign and Platform Enhancement

Modernize UI/UX for improved user engagement
Streamline customer onboarding process
Integrate social media money transfers and media payments
Launch proprietary payment card integration
Improve scalability for future growth

Core Platform Functionalities

Contact list-based money transfers
Bank account and debit card integration
Social media payment functionality
Media payment capabilities
Proprietary card integration with third-party card support

Technology Stack Preferences

React Native

Figma for UI design

AWS cloud infrastructure

Required System Integrations

Mexican banking APIs
Card networks (Visa/Mastercard)
Social media platforms
Third-party financial services (Revolut, Monzo)

Non-Functional Requirements

High scalability for 100k+ users
Sub-2-second transaction processing
PCI-DSS compliance
Intuitive user interface with <3 tap transactions

Expected Business Impact of Enhanced Platform

Projected 50% increase in transaction volume, 30% reduction in onboarding time, and 20% growth in user base within 6 months post-launch. Enables expansion into new financial services markets while maintaining 99.9% platform uptime and supporting Series A funding goals.