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Development of a Scalable Home Cleaning Service Platform with Multi-Sided Marketplace Functionality

netguru.com

Consumer products & services

eCommerce

Environmental Services

Challenges in Developing a Competitive Home Cleaning Marketplace

The client operates in a highly competitive market requiring a balance of innovation and sustainability. The solution demands a complex, fully externalized platform with backend, web, and mobile components, while ensuring trust, seamless user experiences, and secure payment integrations for both homeowners and cleaners.

About the Client

A digital marketplace connecting homeowners with local cleaning professionals, facilitating service booking and secure payments.

Platform Development Goals

Establish a trusted, user-friendly marketplace for homeowners and cleaners
Enable scalable, secure payment processing and local service discovery
Foster long-term collaboration between internal and external teams
Achieve market traction through rapid deployment and iterative improvements

Core System Functionalities

Search and booking tools for homeowners
Cleaner profile management and availability tracking
Secure payment gateway integration
User account management and authentication
Local service opportunity discovery for cleaners
Cross-platform compatibility (web, iOS, Android)

Technology Stack Requirements

Native mobile development frameworks (iOS/Android)

Scalable backend architecture (Node.js, Ruby on Rails)

Relational database systems (PostgreSQL)

Cloud infrastructure (AWS, Google Cloud)

Third-Party System Integrations

Payment processors (Stripe, PayPal)
Location-based services (Google Maps API)
Identity verification services
Notification systems (Twilio, Firebase)

Non-Functional Requirements

High availability and fault tolerance
End-to-end data encryption
Real-time search performance (<1s response time)
Horizontal scalability for 9+ country expansions
Cross-platform UI consistency

Anticipated Business Outcomes

The platform will establish a dominant market position through rapid service provisioning (60-second bookings), operational efficiency gains via automated matching algorithms, and 300% faster team onboarding cycles. Secure payment integration is projected to increase transaction volume by 200%, while multi-country support enables geographic expansion with minimal localization effort.