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Upgrade and Security Enhancement for Large-Scale Digital Kiosk Network Operating on Windows 10
  1. case
  2. Upgrade and Security Enhancement for Large-Scale Digital Kiosk Network Operating on Windows 10

Upgrade and Security Enhancement for Large-Scale Digital Kiosk Network Operating on Windows 10

altoroslabs.com
Other industries
Consumer products & services

Identified Challenges in Maintaining and Securing Large-Scale Digital Kiosk Operations

The client manages over 100,000 proprietary picture kiosks that accept photo print requests sent from iOS and Android devices via WiFi. The existing network driver interface, developed 15 years ago for Windows 7, complicates maintenance, pairing with modern mobile devices, and secures network access. Additionally, onsite management of geographically dispersed kiosks is inefficient, resource-intensive, and vulnerable to malicious activity. The outdated technology stack impedes resource optimization and requires platform upgrades and modernization solutions.

About the Client

A global provider of digital imaging and photo printing solutions with an extensive network of kiosks accessible via mobile devices.

Goals for System Upgrade, Security, and Remote Management of Kiosk Network

  • Validate the feasibility of upgrading 100,000 kiosks from Windows 7 to Windows 10 within a controlled environment.
  • Identify and document limitations of using WDI and other WiFi technologies on Windows 10 for large-scale deployment.
  • Implement security measures including MAC filtering, device blacklists/whitelists, and network access controls to prevent unauthorized access.
  • Enable dynamic creation and configuration of WiFi hotspots on kiosks for resource efficiency.
  • Develop remote configuration and management tools to facilitate maintenance and updates, reducing onsite intervention.
  • Design network addressing schemes to prevent conflicts among multiple kiosks in the same network segment.
  • Deliver comprehensive documentation covering limitations, solutions, security protocols, and management configurations.
  • Ensure iterative testing and bug fixing to achieve a high-functionality, stable deployment environment.

Core Functional System Capabilities for Kiosk Network Modernization

  • Validation of hardware compatibility with Windows 10 and WDI standards for WiFi connectivity.
  • Implementation of MAC address filtering with white/blacklists to control device access.
  • Enable kiosks to create and disable WiFi hotspots on demand with configurable connection limits.
  • Development of a remote desktop-based configuration interface for effortless management.
  • Assignment of unique IPv4 and IPv6 addresses, netmasks, and network identifiers to prevent conflicts.
  • Provision of tools for efficient, remote software update and maintenance processes.
  • Comprehensive reporting on system limitations, performance, and security measures.

Technology Stack and Architectural Preferences for Kiosk Network Upgrade

Windows 10 operating system with latest updates
WiFi Direct standards (noting limitations beforehand)
Network segmentation via IPv4 and IPv6 addressing
Remote desktop protocols for management
Security protocols including MAC filtering and device blacklists

External Systems and Interfaces Needed for Seamless Operation

  • Mobile device communication protocols for pairing and data transfer
  • Remote management and configuration tools
  • Network infrastructure components for IP management and access controls

Performance, Security, and Scalability Expectations

  • Support for deployment across 100,000 kiosks with scalable management tools
  • High system availability and reliability with minimal downtime
  • Secure network access controls to prevent unauthorized device connection
  • Efficient resource utilization, including hotspot management to minimize power and WiFi costs
  • Compatibility with future OS updates to resolve known limitations

Projected Business Benefits of Kiosk Platform Modernization

This project aims to enable the client to confidently upgrade their extensive kiosk network to Windows 10, while establishing robust security protocols and remote management capabilities. The expected outcomes include improved operational efficiency, reduced maintenance costs, enhanced security against malicious activity, and streamlined remote configuration processes. Achieving these enhancements is projected to significantly increase kiosk uptime and resource optimization, supporting sustained business growth in the consumer imaging market.

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