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Untitled Project Brief

unosquare.com

Other industries

Business Challenges

The organization lacks a modern digital platform to manage operations and customer interactions, leading to inefficiencies and missed growth opportunities.

About the Client

A general business services company seeking digital transformation

Key Goals

Develop a scalable digital platform
Improve operational efficiency by 30%
Enhance customer engagement metrics

Core System Requirements

User authentication and role-based access
Real-time analytics dashboard
Third-party API integrations

Technology Stack

React

Node.js

MongoDB

AWS

External System Integrations

Payment gateway
CRM system
Email marketing platform

Non-Functional Requirements

99.9% system uptime
Support for 10,000+ concurrent users
GDPR compliance

Expected Business Impact

Projected 25% reduction in operational costs, 40% faster customer onboarding, and 15% increase in customer retention within the first year.