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Digital Transformation Platform for Multi-Industry Operations

unosquare.com

Business services

Information technology

eCommerce

Operational Inefficiencies Across Disconnected Systems

Fragmented data management, inconsistent customer experiences, and manual processes across multiple industries leading to reduced productivity and missed growth opportunities

About the Client

A multinational enterprise providing integrated technology solutions across multiple sectors

Unified Digital Ecosystem Goals

Centralize cross-industry operations through a single platform
Improve data visibility and analytics capabilities
Automate 80% of current manual business processes
Enhance customer experience across all touchpoints

Core System Capabilities

Customizable workflow automation engine
Real-time cross-platform analytics dashboard
Unified customer data management system
API-first integration architecture

Technology Stack Preferences

AWS Cloud

React.js

Node.js

GraphQL

Critical System Connections

CRM (Salesforce)
ERP (SAP)
Payment Gateways
IoT Devices

Performance Expectations

99.99% uptime SLA
Role-based access control
Auto-scaling architecture
Sub-200ms response times

Projected Business Outcomes

Anticipated 40% reduction in operational costs, 25% increase in customer retention, and 35% faster time-to-market for new services across target industries