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Unified Platform for Professional Development Organization
  1. case
  2. Unified Platform for Professional Development Organization

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Unified Platform for Professional Development Organization

rolemodelsoftware.com
Business services

Core Challenges

C12 experienced a failed software system rollout due to multiple unsuccessful attempts with various technology approaches. Existing systems were fragmented, leading to data inconsistencies, security vulnerabilities, and inefficient workflows. Separate systems for different user groups (members, chairs, staff) created data silos and hindered collaboration. Manual data adjustments and inconsistent logins resulted in increased support requests and a poor user experience. The lack of a unified platform prevented seamless access to information and a holistic view of organizational data.

About the Client

C12 Business Forums provides a structured environment for professional development specifically designed for Christian CEOs and executives, focusing on business and personal growth through the Life & Leadership Balance Wheel and 5Point Alignment Matrix.

Project Goals

  • Develop a unified platform integrating existing systems into a single, cohesive solution.
  • Improve data integrity and accuracy through centralized data management.
  • Enhance user experience for all user types (members, chairs, staff) through personalized interfaces.
  • Streamline workflows and automate key processes (e.g., monthly reporting).
  • Facilitate improved communication and interaction among members.
  • Provide mobile accessibility for users on various devices.
  • Ensure scalability to support future growth and international expansion.

System Functionality

  • User authentication and authorization with role-based permissions
  • Membership management (enrollment, renewals, profile management)
  • Meeting management (scheduling, registration, agenda, minutes)
  • Reporting engine (automated monthly reporting, custom report generation)
  • Community forum (discussion boards, content sharing)
  • Digital content delivery (articles, resources, webinars)
  • Mobile application (iOS and Android) with push notifications
  • Multilingual support

Technology Preferences

Progress Web Application (PWA)
Mobile Application Development (iOS, Android)
Cloud-based infrastructure (e.g., AWS, Azure, Google Cloud)
Secure API integrations

Integration Points

  • Existing CRM system
  • Payment gateway (for membership dues)
  • Email marketing platform
  • Potentially, a local currency conversion API

Non-Functional Requirements

  • High availability and scalability
  • Robust security measures to protect sensitive data
  • Responsive design for optimal viewing on various devices
  • Performance optimization for fast loading times
  • Data encryption at rest and in transit
  • Adherence to accessibility standards (WCAG)

Expected Business Value

The unified platform is expected to significantly improve operational efficiency, reduce data errors, enhance user satisfaction, and enable data-driven decision-making. By eliminating redundant systems and streamlining workflows, C12 can reduce administrative costs, improve member engagement, and better support its mission of empowering Christian leaders.

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