Unified Multisite E-Commerce Platform with Centralized Management and Data Synchronization

The client operates multiple online retail stores across different regions, each with separate catalogs, stock management, and order processing. They face difficulties in updating product information across stores, synchronizing order data, managing region-specific stock balances, generating shipping documents, and monitoring order statuses efficiently. These challenges hinder operational efficiency and escalate labor costs.

A growing retail distributor managing multiple regional online stores for international brands, seeking streamlined operations and centralized control.

• Develop a centralized web service to manage and synchronize multiple regional online stores.
• Enable simultaneous updates to product catalogs, discounts, and special deals across all stores from a single control panel.
• Implement region-specific stock management to maintain separate inventory levels per country.
• Create functionalities for printing warehouse and shipping documentation directly from the management interface.
• Ensure accurate data reporting with capabilities to group and export order and product data.
• Facilitate real-time order status tracking and historical monitoring for efficient order management.
• Reduce operational costs and labor efforts by simplifying multisite administration.

• Unified admin interface for managing multiple online stores and regional catalogs
• API-enabled synchronization ensuring consistent product data and order information across all sites
• Custom plugin infrastructure to facilitate communication between central hub and online stores
• Regional stock management system maintaining separate inventories per country
• Order monitoring module with status tracking and history logs
• Feature for printing warehouse and shipping documentation directly from the system
• Reporting tools to generate, group, and export order and product data
• Role-based user management to control access levels and permissions

• Payment gateway integration for secure transaction processing
• Shipping carriers API (e.g., Aramex) for label printing and shipment tracking
• Payment processing services (e.g., PayFort) for online transactions
• Data import/export systems for bulk catalog and order management

• High availability with 99.9% uptime reliability
• Data synchronization latency not exceeding a few seconds to ensure real-time updates
• Role-based access control for different user levels
• Secure data handling compliant with regional standards
• Scalable architecture to support additional online stores with minimal redesign

Implementation of the centralized multisite management system is expected to optimize business processes, significantly reduce manual intervention, and improve operational efficiency. The new platform will enable simultaneous catalog updates and order processing across multiple regions, lowering labor costs and minimizing errors. Enhanced reporting and documentation capabilities will streamline logistics operations and customer service, ultimately supporting business growth and ensuring a competitive edge in regional markets.