The client experiences high user churn rates and extended time in user profile matching processes. Existing methods lack personalization, resulting in decreased user loyalty and suboptimal marketing ROI. The client seeks to enhance customer retention, increase effective user matches, and improve targeted marketing strategies through advanced data-driven solutions.
A mid to large-sized online platform specializing in connecting users through personalized content and marketing campaigns aiming to improve user retention and engagement.
By implementing this system, the client aims to deliver millions of personalized content offers daily, significantly increase user retention, and realize substantial cost savings—potentially over $3 million annually—through enhanced marketing targeting and improved matchmaking effectiveness, thereby strengthening market position and user loyalty.