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Unified Global Content Platform for Non-Profit Religious Organization
  1. case
  2. Unified Global Content Platform for Non-Profit Religious Organization

Unified Global Content Platform for Non-Profit Religious Organization

door3.com
Non-profit

Challenges in Modernizing and Unifying Digital Outreach for Global Non-Profit

The organization relies on outdated website technologies and fragmented regional sites, leading to inconsistent user experiences, high maintenance costs, and difficulty in managing multilingual content. They require a comprehensive overhaul to deliver a cohesive, scalable, and localized digital presence that supports diverse user needs worldwide.

About the Client

A large international non-profit organization specializing in digital ministry, providing multilingual content and community engagement across multiple regions.

Goals for Streamlining and Enhancing Global Digital Engagement

  • Replace legacy websites with a single, cloud-hosted content management platform supporting regional localization.
  • Improve user experience with a consistent and intuitive interface across all regions.
  • Enable regional content owners to manage localized content with fine-grained control.
  • Reduce total cost of ownership through system unification and technical modernization.
  • Facilitate seamless multi-language and regional content deployment to accommodate diverse communities.
  • Implement reliable testing and quality assurance processes to ensure smooth content workflows and integrations.

Core Functional Requirements for the Global Content Platform

  • A centralized, cloud-hosted content management system with configurable workflows.
  • Localized content presentation tailored to different regions and cultural contexts.
  • Role-based permissions and granular access controls for regional content teams.
  • Support for multimedia content including text, images, and audio/video components.
  • Design system that ensures cohesive branding and visual consistency across all regions.
  • Integration with third-party tools such as social media, analytics, and external content feeds.
  • Multilingual support with automatic language selection and localization features.
  • Responsive design optimized for desktop and mobile devices.

Technology Stack and Architecture Preferences

Cloud-hosted content management platform (e.g., Drupal 9 or similar)
Cloud infrastructure such as Amazon LightSail or equivalent for cost efficiency and scaling
A robust design system for consistent UI/UX implementation
Automated QA and testing frameworks for content workflows

Essential External System Integrations

  • Third-party analytics and tracking tools to monitor engagement
  • Localization and translation services
  • Social media platforms for content distribution
  • Content delivery networks (CDNs) for optimal regional performance

Critical Non-Functional System Attributes

  • High scalability to support increasing global user base
  • Performance optimized for fast load times across regions
  • Strong security protocols for content management and user data
  • High availability and resilience with 99.9% uptime
  • Ease of content administration and workflow management for regional teams

Anticipated Outcomes and Benefits of the Digital Platform Modernization

By implementing a unified, localized digital platform, the organization aims to enhance global engagement through consistent user experiences, reduce system maintenance costs, and empower regional teams with efficient content management capabilities. The project is expected to enable more nuanced and culturally relevant community outreach, resulting in increased user satisfaction and broader international reach.

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