The client faces significant management overhead and increased development costs due to maintaining and updating two separate native mobile applications for different platforms. This fragmentation hampers user experience and complicates device pairing operations, leading to inefficiencies in device management and customer satisfaction.
A mid-sized manufacturing company specializing in the production of water management systems, seeking to enhance device control and testing capabilities through a streamlined mobile application.
The new mobile app is expected to substantially reduce operational costs by consolidating development efforts into a single platform, minimize vendor management complexity, and improve user satisfaction through enhanced usability and device pairing functionality. These improvements aim to enhance customer retention, reduce support overhead, and position the company for future scalability and feature expansion.