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Development of a Mobile App for Food Access and Share Management in Underserved Communities
  1. case
  2. Development of a Mobile App for Food Access and Share Management in Underserved Communities

Development of a Mobile App for Food Access and Share Management in Underserved Communities

yslingshot.com
Non-profit

Identified Challenges in Food Access and Share Management for Underserved Communities

The organization currently relies on manual processes, such as direct calls to shareholders for upcoming market reminders, which are labor-intensive and prone to errors including forgotten orders. There is a need for a streamlined system to improve communication, facilitate payments, transparently display share costs, and incorporate donation options to enhance community engagement and operational efficiency.

About the Client

A nonprofit organization dedicated to providing affordable, organic fresh food to underinvested neighborhoods through community markets and share distributions.

Goals for Enhancing Food Access and Share Distribution through Technology

  • Design and develop a cross-platform mobile application (iOS and Android) to facilitate shareholder sign-up and engagement.
  • Implement automated notifications to remind shareholders of upcoming markets and order deadlines.
  • Display individualized share pricing information to users.
  • Integrate multiple payment gateways including Credit Card, ACH, and SNAP for seamless transactions.
  • Enable users to make donations directly within the app to support the organization’s mission.
  • Deploy a web-based administration portal for managing market content, shareholder details, and order processing.

Core Functionalities for the Food Access Mobile Application

  • User registration and profile management for shareholders.
  • Push notifications for upcoming markets and order reminders.
  • Display of individual share prices and transaction history.
  • Secure payment processing via multiple methods (Credit Card, ACH, SNAP).
  • Donation feature allowing users to contribute additional funds.
  • Administrator dashboard for content updates, shareholder management, and order oversight.
  • Real-time updates of market schedules and share information.

Technology Stack and Architectural Preferences for the App

Cross-platform mobile development framework (e.g., Xamarin, React Native, Flutter)
Backend services built with .NET Core
Cloud hosting on AWS or equivalent cloud provider
Relational database system such as Microsoft SQL Server

External Systems and Data Integrations Needed

  • Payment gateway APIs (Credit Card, ACH, SNAP)
  • Push notification services
  • Existing payment and order management systems, if any
  • Web-based administrative management system

Performance, Security, and Reliability Requirements

  • Scalable to support increasing user base with minimal latency
  • Secure handling of payment and personal data in compliance with relevant standards (e.g., PCI, GDPR)
  • High availability with 99.9% uptime
  • User-friendly interface to maximize engagement and ease of use

Anticipated Business Benefits and Outcomes of the Mobile Food Access App

The implementation of the mobile app is expected to streamline communication and order management, reduce manual workload, increase order accuracy, and enhance user engagement through timely reminders and easy payment options. The project aims to improve overall access to affordable, organic food for underserved populations, potentially increasing participation in programs and donations, ultimately supporting the organization's mission to provide year-round food access.

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