Transportation Management System Modernization for Enhanced Reliability and Scalability

The client faces significant issues with their existing transportation management system due to outdated code quality, poor development practices, and legacy system limitations. These challenges result in system instability, high response times, data desynchronization across multiple databases, limited scalability, and increased maintenance costs, hindering their ability to introduce new features and serve an expanding customer base efficiently.

A mid-sized global logistics provider offering land, air, and sea freight forwarding services, including cargo insurance and tracking solutions, serving a diverse client base worldwide.

• Improve system speed and reliability by fixing legacy code issues and optimizing infrastructure.
• Modernize the existing technology stack to support scalable and high-performance operations.
• Integrate external and internal data sources to enhance operational insights and reduce costs.
• Expand system functionality with new features such as dynamic income calculations, comprehensive reporting, customer analytics, and cargo management enhancements.
• Transition hosting to a scalable cloud environment to ensure data security, availability, and cost efficiency.
• Increase system adoption and customer satisfaction by accommodating a growing user base globally.

• Migration from legacy database systems to modern, efficient database solutions such as MySQL.
• Implementation of a modular architecture considering overall system logic, enabling stable feature addition.
• Data synchronization service to maintain consistency across multiple databases and backend services.
• Development of dynamic, rights-restricted income calculation and reporting dashboards.
• Integration with internal databases (e.g., zip code database) and 3rd-party services for cost reduction.
• Enhanced frontend with responsive design for better user experience.
• Real-time data access and indexing with search optimization using technologies such as ElasticSearch.
• Migration to cloud hosting environments (e.g., AWS) for scalability and reliability.

• Internal zip code database to replace external API costs
• Cargo insurance systems
• Supply chain management modules
• User behavior analytics tools for customer insights
• A/B testing frameworks for feature validation

• System should support high scalability to handle over 1 billion shippers globally
• Response times must be optimized to prevent timeouts, especially under increased load
• System must ensure data consistency across multiple databases with automatic and manual synchronization options
• Performance optimization ensuring stability and responsiveness
• Secure cloud hosting environment complying with industry standards

The modernization effort is expected to substantially reduce operational costs (e.g., over $5K monthly savings by replacing external API costs and approximately $10K yearly savings from cloud migration), improve system stability and performance, and significantly expand customer engagement, enabling over 1 billion shippers to benefit from enhanced functionality and reliable service delivery.