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Telemedicine Mobile Application Development for Welio

saigontechnology.com

Health & Fitness

Challenges & Pain Points

Welio experienced challenges including managing high volumes of multimedia content, ensuring HIPAA compliance, extensive mobile design customization requirements, replacing legacy video call services (Skype for Business) with Twilio, and streamlining authentication processes. The need for a comprehensive mobile application to facilitate communication, appointment scheduling, and access to medical records was identified.

About the Client

Welio is a telemedicine platform focused on providing virtual healthcare consultations between doctors and patients.

Project Objectives

Develop a secure and HIPAA-compliant telemedicine mobile application for iOS and Android.
Enable seamless two-way communication between doctors and patients via video, chat, and messaging.
Implement features for appointment scheduling, medical record management, and medication information storage.
Integrate with Twilio for video conferencing and SMS services.
Streamline user authentication and registration processes.
Provide clinic management tools for administrators and clinic operators.

Functional Requirements

Doctor account registration and clinic information management
Admin user and clinic management
Appointment scheduling for doctors and patients
Video conferencing for doctor-patient consultations
Patient account registration and OTP verification
Secure text, image, video, and voice messaging
Calendar management
Provider management
E-payment gateway integration
HIPAA compliance
Real-time messaging

Preferred Technologies

Swift 2 (iOS)

.Net (Backend)

Twilio (SMS, Voice, Video)

Native Android

Microsoft Azure

SQL Server

Firebase (Realtime Messaging)

Eway Payment Gateway

Integrations Required

Twilio API
Eway Payment Gateway API
Microsoft Azure services (authentication)
SMS gateway for OTP verification

Key Non-Functional Requirements

Scalability to handle a large number of users and transactions
High performance and responsiveness
Security and HIPAA compliance
Reliability and availability
User-friendly interface and intuitive navigation

Expected Business Impact

This mobile application will enable Welio to expand its reach, improve patient engagement, enhance operational efficiency, and drive revenue growth by providing a convenient and accessible telemedicine platform. Improved cost forecasting and resource allocation are expected due to the pricing plan implementation.